When the United States became the deadly epicenter of the global COVID-19 pandemic in 2020, crucial gaps in our nation’s capacity to collect, analyze, and, importantly, share public health data with people became clear.

After nearly a year of climbing cases, Americans were understandably eager to find COVID-19 vaccines in early 2021. With no national vaccine search solution and each state rolling out their own eligibility criteria, both demand and confusion were high.

The American Rescue Plan created unprecedented tax relief for millions of families through expanded tax credits.

But families that didn’t earn enough income to require a tax filing – the people who needed the tax credits the most – were unaware of the economic assistance or that they needed to submit a tax return to qualify.

In mid-2022, a manufacturer product recall on infant formula, combined with weakened supply chains after the COVID-19 pandemic, caused a significant decrease in the availability of infant formula.

In late 2021, a more infectious variant of COVID-19 made its way through the U.S. population. In response, the White House initiated an ambitious program that allowed every household to order free, at-home COVID-19 tests.

The White House’s United States Digital Service grew from less than a dozen staffers to more than 200, fostering diversity, inclusion, equity and accessibility to aid its ability to imagine and build digital solutions that solve complex challenges for the American people.